Software &
Services
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VR Audit Tool
Compliance Tools
Keep on top of voice recording compliance and ensure your traders are recorded in just a few clicks. VR Audit Tool is a simple, cost effective tool that will audit your voice recording database and produce a report telling you if your traders calls are recorded and archived. Currently supported for NTR platforms, and we are working on a Verint integration, which will be available soon.
Available Now for NTR
Ticket Management
HelpDesk Tools
A simplified ticket management system that is ideal for small to medium businesses. Raise new tickets, assign to staff, add priority and update statuses. All with easy search functionality and reporting. We can work with your company to design the system you need, from adding functionality to UI design and colour schemes.
Available Now
Database Management
Management Tools
Store your data inside a secure database for easy input and retrieval. Create a customised database structure that fits your needs along with customised input forms that include the fields and options you want and that can be easily changed as your business evolves. Regular database backups will ensure your data is safe and can be restored should there be a failure.
Available Now
SIP Voice Recorder
Compliance Tools | Small / Medium Business
Currently In Development
A lightweight SIP recorder that is ideal for the small to medium business. Capture your network traffic and replay your calls through a user-friendly, graphical interface. Archive your calls securely and set one or more retention periods. Resiliency options are also available.
Hardware & Software Support
Available Now
Our Microsoft certified engineers can support and maintain your operating systems and infrastructure. We can perform health-checks, upgrades, new installs and migrations.
Voice Recording Support & Maintenance
Available Now
Our certified engineers can support and maintain your voice recording system and infrastructure. We will perform regular health-checks, regulatory audits and audio quality checks as well as any configuration changes and upgrades.